View Issue Details

IDProjectCategoryView StatusLast Update
0001465K18X001.00 SKB SWANGeneralpublic2025-04-07 10:08
Reporter(ALTech) SH Son Assigned To(MFG) An Tran Due Date
PrioritynormalSeveritys4-minorReproducibilityhave not tried
Status closedResolutionfixed 
Summary0001465: [SWAN] [MP] 2022.01-03 Mass production inspection report
Description[SWAN] [MP] 2022.03 Mass production inspection report

Overall inspection result
- Conditional pass (Waived, due to product launch schedule)

Defect Total
Critical
 - No boot
 - Aux is not working
Major
 - Acetic tape missing
 - KC label attachment NG
 - LED FFC bad assembly
 - Inside the screw
 - NUGU LED slightly different color
 - NUGU LED partially different color
Minor
 - Acetic tape miss align
 - Grill assembly NG
TagsNo tags attached.
Attach Tags

Relationships

related to 0001745 closed(ALTech) SH Son [SWAN] Mass production inspection Report 
related to 0001493 closed(MFG) An Tran [SWAN] [MP] 2022.05 Mass production inspection report 
related to 0001506 closed(MFG) An Tran [SWAN] [MP] 2022.06 Mass production inspection report 
related to 0001536 closed(MFG) An Tran [SWAN] [MP] 2022.08 Mass production inspection report 
related to 0001542 closed(ALTech) SH Son [SWAN] [MP] 2022.09 Mass production inspection report 

Users monitoring this issue

User List (ALTech) Hyunsik Kim , (ALTech) Lonnie Kim , (ALTech) SH Son , (ALTech) Sophie Lee , (ALTech) Sun Choul Joung , (ALTech) SY Yoon , (HW) Sean Chiang , (HW) Tom Lee , (MFG) An Tran , (MFG) Ben Trinh , (MFG) Toney Tu , (MFG) Yuri Ruan , (PM) Canon Hsieh , (PM) Dennis Lu , (PM) Sheila Tu , (PM) Tiffanie Lai , (RD) Fu-chiang Young , (RD) Jim Chen

Activities

(ALTech) SH Son

2022-04-20 16:59

developer  

(ALTech) SH Son

2022-04-20 16:59

developer   ~0009906

Hi Cannon.
Here is inspection report of SWAN.

Please review with Factory and submit the 8D report for each item.


Thanks
SON

(PM) Canon Hsieh

2022-04-22 17:05

developer   ~0009914

Dear SH,
I would like to know more about this mass production inspection report
A. the period of inspection report ( Monthly? Quarterly?)
B. Sampling ratio of IQC from your side

Sometime we need to have the defected units on hand to figure out the root cause, it's great to get this inspection report monthly.

(ALTech) SH Son

2022-04-25 16:44

developer   ~0009927

Hi Canon
here is the answer.

A. the period of inspection report ( Monthly? Quarterly?)
 ALT : basically Monthly. exceptionally this time quarterly reported.

B. Sampling ratio of IQC from your side
 ALT : General inspection level 2 / AQL 0.65

Thanks
SON

(PM) Canon Hsieh

2022-05-13 07:49

developer   ~0010020

Dear SH,

Attachment is the update.
For case " No boot", it's still under investigation.
I will keep you posted.
Thanks

Canon

(ALTech) SH Son

2022-05-16 16:56    private

developer   ~0010040

Hi Canon Hsieh

Please update the FA report, almost founded root cause.

also, I hand carry and send to the factory directly below. Please update these FA report also

HDMI Cable * 5pcs
Ethernet cable * 2pcs
Smart3 STB * 4pcs
 : 2149687001202199000109 / 38:d5:7a:d8:e8:09 / LED ISSUE
 : 2149687001202199000111 / 38:d5:7a:d8:e6:c9 /LED ISSIE
 : 2149687001202199000009 / 38:d5:7a:d8:06:a5 / USB not working
 : 2149687001202005165593/ 28:CD:C4:FC:04:61 / BT abnormal
SWAN PCBA * 3pcs
 : YWJ0CV7 / No boot
 : YW70U70 / AUX abnormal
 : YW61SCP / CH- defect
SWAN FFC Cable : AMP FFC cable - I2C is not working


Thanks
SON

(ALTech) SH Son

2022-06-10 12:44

developer   ~0010143

Hi Cannon
Please update the FA report 0001465:0010020

Thanks
SON

(MFG) An Tran

2022-07-01 18:36

developer   ~0010298

Please update the FA report, almost founded root cause.

also, I hand carry and send to the factory directly below. Please update these FA report also

HDMI Cable * 5pcs --> Due date: 02-July-2022
Ethernet cable * 2pcs --> Due date" 02-July-2022
Smart3 STB * 4pcs
 : 2149687001202199000109 / 38:d5:7a:d8:e8:09 / LED ISSUE --> Att report as bellow.
 : 2149687001202199000111 / 38:d5:7a:d8:e6:c9 /LED ISSIE --> Att report as bellow
 : 2149687001202199000009 / 38:d5:7a:d8:06:a5 / USB not working --> Att report as bellow
 : 2149687001202005165593/ 28:CD:C4:FC:04:61 / BT abnormal --> Att report as bellow
SWAN PCBA * 3pcs
 : YWJ0CV7 / No boot -> Att report as bellow
 : YW70U70 / AUX abnormal --> Att report as bellow
 : YW61SCP / CH- defect - > Att report as bellow
SWAN FFC Cable : AMP FFC cable - I2C is not working --> Att report as bellow

(MFG) An Tran

2022-07-01 18:51

developer  

(MFG) An Tran

2022-07-01 18:52

developer  

(MFG) An Tran

2022-07-01 18:52

developer  

(MFG) An Tran

2022-07-01 18:52

developer  

(MFG) An Tran

2022-07-01 18:53

developer  

(MFG) An Tran

2022-07-04 14:52

developer  

RJ45 Cable FA22.6.6.ppt (2,232,320 bytes)
HDMI Cable FA22.6.6.ppt (6,740,480 bytes)

(ALTech) Sun Choul Joung

2022-07-06 09:13

developer   ~0010313

Hi An Tran
There is not attached Cypress vendor analysis report in Scan bluetooth fail Failure analysis Report.
Please update the Cypress vendor analysis report.

Thanks
joung

(MFG) An Tran

2022-07-06 09:47

developer   ~0010314

Hi Joung

This attachment is Fii analysis report.
The Cypress vendor analysis report is in progress and it will be sent next Tuesday.
Thanks

(ALTech) SH Son

2022-07-07 11:07

developer   ~0010328

Hi An,

here is my feedback as you upload the FA report.

 BFX-AT100 - LED color Issue FA report.pptx (4,151,844 bytes)
 ok
 BFX-AT100 (T99X171.00) Scan Bluetooth Fail Failure Analysis Report.pptx (1,534,938
 -> The Cypress vendor analysis report is in progress and
 [ALT] Please update Please update Cypress vendor for failure report. Due date 7/12

BFX-AT100 (T99X171.00) USB not recognize failure report.pptx (2,054,898 bytes)
 -> Need SQE send NG component to FITI vendor for further analysis. Due date: 06/01. Owner: SQE: Mr. Ha
 ALT] Due date is already over. Please update FITI vendor for failure report

 BFX-UA300 (K18X001.00) CH-Down Key Function Fail Report_v3.pptx (5,798,442 bytes)
 - Apply Jig at BT, PT, UP station for test and assembly to prevent PCBA deformed. Done: 2021/12
 ALT] OK, I will mornitoring this issue after manufactuered 2021/12

BFX-UA300 (K18X001.00) FFC AMP Cable analysis report.pptx (6,901,531 bytes)
 ALT] OK the vender report. what is the next Factory action?

 BFX-UA300 (K18X001.00) Report_no boot report.pptx (3,003,832 bytes)
- Need SQE send U69 (P/N: 029.00909.005) component to SILERGY vendor for further analysis. Due date: 2022/05/30. Owner: SQE Mr. Ha.
 ALT] Due date is already over. Please update SILERGY vendor for failure report

 BFX-UH300 (K18X001.00) No sound During Google Setup Wirazd Report 0603.pptx (6,056,562 bytes)
- Need SQE send SoC to SYNAPTICS verdor for further analysis. Due date: 2022/06/05
 ALT] Due date is already over. Please update SILERGY vendor for failure report

 RJ45 Cable FA22.6.6.ppt (2,232,320 bytes)
 HDMI Cable FA22.6.6.ppt (6,740,480 bytes)
 ALT] OK the vender report. what is the next Factory action?

Thanks
SON

(MFG) An Tran

2022-07-14 18:19

developer   ~0010376

Hi SH Son

 BFX-AT100 (T99X171.00) Scan Bluetooth Fail Failure Analysis Report.pptx (1,534,938
 -> The Cypress vendor analysis report is in progress and
 [ALT] Please update Please update Cypress vendor for failure report. Due date 7/12
[An] Update Cypress vendor for failure report as the file

(MFG) An Tran

2022-07-15 09:58

developer   ~0010384

Hi SH Son

 BFX-UA300 (K18X001.00) Report_no boot report.pptx (3,003,832 bytes)
- Need SQE send U69 (P/N: 029.00909.005) component to SILERGY vendor for further analysis. Due date: 2022/05/30. Owner: SQE Mr. Ha.
 ALT] Due date is already over. Please update SILERGY vendor for failure report
[An 0715] updated SILERGY vendor for failure report

(ALTech) SH Son

2022-07-15 10:51

developer   ~0010387

HI An
   0001465:0010384
as SILERGY vendor for failure reported that "From above analysis, returned #1 was a Good sample"

what is the root cause of this defect? Please analysis and update the report again.

Thanks
SON

(MFG) An Tran

2022-07-16 18:39

developer   ~0010391

BFX-UH300 (K18X001.00) No sound During Google Setup Wirazd Report 0603.pptx (6,056,562 bytes)
- Need SQE send SoC to SYNAPTICS verdor for further analysis. Due date: 2022/06/05
 ALT] Due date is already over. Please update SILERGY vendor for failure report
[An]

(ALTech) SH Son

2022-08-01 09:59

developer   ~0010494

Hi An
 BFX-UA300 (K18X001.00) Report_no boot report.pptx (3,003,832 bytes)
Please update about "SILERGY" IC,
the vendor for failure reported that was a Good sample

what is the root cause of this defect? Please analysis and update the report again.

Thanks
SON

(HW) Sean Chiang

2022-08-05 19:11

developer   ~0010545

Hi Toney,

Please update "Silergy IC" status here (mantisID 1465) if there are any updates from the supplier.


Regards,
Sean

(MFG) Toney Tu

2022-08-09 17:20

developer   ~0010566

Hi Sean, SH,

Supplier replied that they found out the defect IC sample (SY8824C) on Aug-09, and they will send back to Fii VN.

(HW) Sean Chiang

2022-08-10 20:55

developer   ~0010588

Hi Toney,

When will VN factory receive the defect IC sample?
We may need to have a analysis plan before sample is received. Please work with the PE team to prepare for that soon. Thanks.

Regards,
Sean

(ALTech) Lonnie Kim

2022-08-17 16:03

developer   ~0010647

Hi, Sean

About Silergy IC, you shall find out why it didn't operate.
I think you shall find root cause.
This is very important and critical issue.
Please follow-up this issue

Best regards

Lonnie Kim

(HW) Sean Chiang

2022-08-18 14:15

developer   ~0010656

Hi Lonnie,

We understand that.
As I know, our Vietnam factory received Silergy IC yesterday, and SQE has sent this IC to another factory site in Bac Giang for I-V curve analysis.
After that, our PE will do further analysis on this IC. Will keep you updated if there is any progress from our QA/PE team

Regards,
Sean

(MFG) Toney Tu

2022-08-18 19:16

developer   ~0010661

Hi Sean
7. Tact feeling is not good issue:

ALT feedback the Tact switch push force spec change from 160 +/- 50 gf to 160 +/- 20 gf .
Fii feedback to vendor confirm for change spec. Due date: 19-Aug-2022.

Best Regards
Rachel

(MFG) Toney Tu

2022-09-23 12:11

developer   ~0010919

Hi Sh Son and Sean

SILERGY Supplier replied FA the defect IC sample (SY8824C) on 14-Sep, Cause IC fail cause damaged by EOS .

The next action : SILERGY will test De-cap ( Test time about 4 to6 days ), Vendor confirm will provide test result on next week .
Fii will push vendor provide test result and inform to ALT customer when we receive test result.

Many Thanks
Rachel

(MFG) Toney Tu

2022-10-14 16:44

developer   ~0011050

Dear ALL,

Update Final FA_report_of_SY8824CAIC_CSIM-202209015-1014 as the attachment file.
Pls kindly review again. Thanks

(MFG) Toney Tu

2022-10-20 19:53

developer   ~0011086

Upload the Silergy FA report.

Issue History

Date Modified Username Field Change
2022-04-19 15:38 (ALTech) SH Son New Issue
2022-04-19 15:38 (ALTech) SH Son Summary [SWAN] [MP] 0000610:0002022.03 Mass production inspection report => [SWAN] [MP] 2022.01~03 Mass production inspection report
2022-04-19 15:38 (ALTech) SH Son Summary [SWAN] [MP] 2022.01~03 Mass production inspection report => [SWAN] [MP] 2022.01-03 Mass production inspection report
2022-04-20 16:54 (ALTech) SH Son Issue Monitored: (ALTech) Hyunsik Kim
2022-04-20 16:54 (ALTech) SH Son Issue Monitored: (ALTech) Lonnie Kim
2022-04-20 16:54 (ALTech) SH Son Issue Monitored: (ALTech) SH Son
2022-04-20 16:54 (ALTech) SH Son Issue Monitored: (ALTech) Sophie Lee
2022-04-20 16:54 (ALTech) SH Son Issue Monitored: (ALTech) Sun Choul Joung
2022-04-20 16:54 (ALTech) SH Son Issue Monitored: (ALTech) SY Yoon
2022-04-20 16:54 (ALTech) SH Son Issue Monitored: (HW) Sean Chiang
2022-04-20 16:54 (ALTech) SH Son Issue Monitored: (HW) Tom Lee
2022-04-20 16:54 (ALTech) SH Son Issue Monitored: (PM) Canon Hsieh
2022-04-20 16:54 (ALTech) SH Son Issue Monitored: (PM) Dennis Lu
2022-04-20 16:54 (ALTech) SH Son Issue Monitored: (PM) Sheila Tu
2022-04-20 16:54 (ALTech) SH Son Issue Monitored: (PM) Tiffanie Lai
2022-04-20 16:54 (ALTech) SH Son Issue Monitored: (RD) Fu-chiang Young
2022-04-20 16:54 (ALTech) SH Son Issue Monitored: (RD) Jim Chen
2022-04-20 16:58 (ALTech) SH Son Description Updated
2022-04-20 16:59 (ALTech) SH Son File Added: [SWAN] 2022.03 mass production inspection_rev01.pdf
2022-04-20 16:59 (ALTech) SH Son Note Added: 0009906
2022-04-20 17:06 (ALTech) SH Son Description Updated
2022-04-22 08:35 (SW) Jacky Chiang Severity s2-severe => s4-minor
2022-04-22 17:05 (PM) Canon Hsieh Note Added: 0009914
2022-04-25 16:44 (ALTech) SH Son Note Added: 0009927
2022-04-27 15:51 (PM) Canon Hsieh Assigned To => (PM) Canon Hsieh
2022-04-27 15:51 (PM) Canon Hsieh Status new => assigned
2022-05-13 07:49 (PM) Canon Hsieh File Added: Report for 2st MP on Dec-2021 to March-2022 inspection_BFX-UA300-V1.pptx
2022-05-13 07:49 (PM) Canon Hsieh Note Added: 0010020
2022-05-16 16:56 (ALTech) SH Son Note Added: 0010040
2022-06-10 12:44 (ALTech) SH Son Note Added: 0010143
2022-06-10 12:52 (ALTech) SH Son Issue Monitored: (MFG) An Tran
2022-06-10 12:52 (ALTech) SH Son Issue Monitored: (MFG) Ben Trinh
2022-06-10 12:52 (ALTech) SH Son Issue Monitored: (MFG) Yuri Ruan
2022-06-13 13:12 (ALTech) SH Son Relationship added related to 0001493
2022-07-01 18:36 (MFG) An Tran Note Added: 0010298
2022-07-01 18:37 (MFG) An Tran Note View State: 0010040: private
2022-07-01 18:51 (MFG) An Tran File Added: BFX-AT100 - LED color Issue FA report.pptx
2022-07-01 18:52 (MFG) An Tran File Added: BFX-AT100 (T99X171.00) Scan Bluetooth Fail Failure Analysis Report.pptx
2022-07-01 18:52 (MFG) An Tran File Added: BFX-AT100 (T99X171.00) USB not recognize failure report.pptx
2022-07-01 18:52 (MFG) An Tran File Added: BFX-UA300 (K18X001.00) CH-Down Key Function Fail Report_v3.pptx
2022-07-01 18:53 (MFG) An Tran File Added: BFX-UA300 (K18X001.00) FFC AMP Cable analysis report.pptx
2022-07-01 18:53 (MFG) An Tran File Added: BFX-UA300 (K18X001.00) Report_no boot report.pptx
2022-07-01 18:53 (MFG) An Tran File Added: BFX-UH300 (K18X001.00) No sound During Google Setup Wirazd Report 0603.pptx
2022-07-04 14:52 (MFG) An Tran File Added: RJ45 Cable FA22.6.6.ppt
2022-07-04 14:52 (MFG) An Tran File Added: HDMI Cable FA22.6.6.ppt
2022-07-06 09:13 (ALTech) Sun Choul Joung File Added: Scan Bluetooth Fail Failure Analysis Report.JPG
2022-07-06 09:13 (ALTech) Sun Choul Joung Note Added: 0010313
2022-07-06 09:47 (MFG) An Tran Note Added: 0010314
2022-07-06 16:55 (ALTech) SH Son Relationship added related to 0001506
2022-07-07 10:50 (ALTech) SH Son Assigned To (PM) Canon Hsieh => (MFG) An Tran
2022-07-07 11:07 (ALTech) SH Son Note Added: 0010328
2022-07-14 18:19 (MFG) An Tran File Added: BFX-AT100 (T99X171.00) Scan Bluetooth Fail Failure Analysis Report V1.pptx
2022-07-14 18:19 (MFG) An Tran Note Added: 0010376
2022-07-15 09:58 (MFG) An Tran File Added: BFX-UA300 (K18X001.00) Report_no boot.pptx
2022-07-15 09:58 (MFG) An Tran Note Added: 0010384
2022-07-15 10:51 (ALTech) SH Son Note Added: 0010387
2022-07-16 18:39 (MFG) An Tran Note Added: 0010391
2022-07-16 18:39 (MFG) An Tran File Added: BFX-UH300 (K18X001.00) No sound During Google Setup Wirazd Report.pptx
2022-08-01 09:59 (ALTech) SH Son Note Added: 0010494
2022-08-05 19:04 (HW) Sean Chiang Issue Monitored: (MFG) Toney Tu
2022-08-05 19:11 (HW) Sean Chiang Note Added: 0010545
2022-08-09 17:20 (MFG) Toney Tu Note Added: 0010566
2022-08-10 20:55 (HW) Sean Chiang Note Added: 0010588
2022-08-17 16:03 (ALTech) Lonnie Kim Note Added: 0010647
2022-08-18 14:15 (HW) Sean Chiang Note Added: 0010656
2022-08-18 19:16 (MFG) Toney Tu Note Added: 0010661
2022-08-18 19:16 (MFG) Toney Tu File Added: BFX-UA300 (96.1517T00) RMA Power Button feeling NG report 20220818.pdf
2022-09-08 09:01 (ALTech) SH Son Relationship added related to 0001536
2022-09-23 12:11 (MFG) Toney Tu Note Added: 0010919
2022-09-23 12:11 (MFG) Toney Tu File Added: SILERGY Final FA_report_of_SY8824CAIC_CSIM-202209015-0915.pdf.pdf
2022-09-30 09:29 (ALTech) SH Son Relationship added related to 0001542
2022-10-14 16:44 (MFG) Toney Tu Note Added: 0011050
2022-10-14 16:44 (MFG) Toney Tu File Added: Final FA_report_of_SY8824CAIC_CSIM-202209015-1014.pdf
2022-10-20 19:53 (MFG) Toney Tu Note Added: 0011086
2022-10-20 19:53 (MFG) Toney Tu File Added: Final FA_report_of_SY8824CAIC_CSIM-202209015-1019.pdf
2023-06-19 10:26 (ALTech) SH Son Relationship added related to 0001745
2025-04-07 10:08 (PM) Sheila Tu Status assigned => closed
2025-04-07 10:08 (PM) Sheila Tu Resolution open => fixed