View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001465 | K18X001.00 SKB SWAN | General | public | 2022-04-19 15:38 | 2025-04-07 10:08 |
| Reporter | (ALTech) SH Son | Assigned To | (MFG) An Tran | Due Date | |
| Priority | normal | Severity | s4-minor | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Summary | 0001465: [SWAN] [MP] 2022.01-03 Mass production inspection report | ||||
| Description | [SWAN] [MP] 2022.03 Mass production inspection report Overall inspection result - Conditional pass (Waived, due to product launch schedule) Defect Total Critical - No boot - Aux is not working Major - Acetic tape missing - KC label attachment NG - LED FFC bad assembly - Inside the screw - NUGU LED slightly different color - NUGU LED partially different color Minor - Acetic tape miss align - Grill assembly NG | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| related to | 0001745 | closed | (ALTech) SH Son | [SWAN] Mass production inspection Report |
| related to | 0001493 | closed | (MFG) An Tran | [SWAN] [MP] 2022.05 Mass production inspection report |
| related to | 0001506 | closed | (MFG) An Tran | [SWAN] [MP] 2022.06 Mass production inspection report |
| related to | 0001536 | closed | (MFG) An Tran | [SWAN] [MP] 2022.08 Mass production inspection report |
| related to | 0001542 | closed | (ALTech) SH Son | [SWAN] [MP] 2022.09 Mass production inspection report |
| User List |
(ALTech) Hyunsik Kim , (ALTech) Lonnie Kim , (ALTech) SH Son , (ALTech) Sophie Lee , |
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Hi Cannon. Here is inspection report of SWAN. Please review with Factory and submit the 8D report for each item. Thanks SON |
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Dear SH, I would like to know more about this mass production inspection report A. the period of inspection report ( Monthly? Quarterly?) B. Sampling ratio of IQC from your side Sometime we need to have the defected units on hand to figure out the root cause, it's great to get this inspection report monthly. |
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Hi Canon here is the answer. A. the period of inspection report ( Monthly? Quarterly?) ALT : basically Monthly. exceptionally this time quarterly reported. B. Sampling ratio of IQC from your side ALT : General inspection level 2 / AQL 0.65 Thanks SON |
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Dear SH, Attachment is the update. For case " No boot", it's still under investigation. I will keep you posted. Thanks Canon |
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Hi Canon Hsieh Please update the FA report, almost founded root cause. also, I hand carry and send to the factory directly below. Please update these FA report also HDMI Cable * 5pcs Ethernet cable * 2pcs Smart3 STB * 4pcs : 2149687001202199000109 / 38:d5:7a:d8:e8:09 / LED ISSUE : 2149687001202199000111 / 38:d5:7a:d8:e6:c9 /LED ISSIE : 2149687001202199000009 / 38:d5:7a:d8:06:a5 / USB not working : 2149687001202005165593/ 28:CD:C4:FC:04:61 / BT abnormal SWAN PCBA * 3pcs : YWJ0CV7 / No boot : YW70U70 / AUX abnormal : YW61SCP / CH- defect SWAN FFC Cable : AMP FFC cable - I2C is not working Thanks SON |
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Hi Cannon Please update the FA report 0001465:0010020 Thanks SON |
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Please update the FA report, almost founded root cause. also, I hand carry and send to the factory directly below. Please update these FA report also HDMI Cable * 5pcs --> Due date: 02-July-2022 Ethernet cable * 2pcs --> Due date" 02-July-2022 Smart3 STB * 4pcs : 2149687001202199000109 / 38:d5:7a:d8:e8:09 / LED ISSUE --> Att report as bellow. : 2149687001202199000111 / 38:d5:7a:d8:e6:c9 /LED ISSIE --> Att report as bellow : 2149687001202199000009 / 38:d5:7a:d8:06:a5 / USB not working --> Att report as bellow : 2149687001202005165593/ 28:CD:C4:FC:04:61 / BT abnormal --> Att report as bellow SWAN PCBA * 3pcs : YWJ0CV7 / No boot -> Att report as bellow : YW70U70 / AUX abnormal --> Att report as bellow : YW61SCP / CH- defect - > Att report as bellow SWAN FFC Cable : AMP FFC cable - I2C is not working --> Att report as bellow |
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Hi An Tran There is not attached Cypress vendor analysis report in Scan bluetooth fail Failure analysis Report. Please update the Cypress vendor analysis report. Thanks joung |
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Hi Joung This attachment is Fii analysis report. The Cypress vendor analysis report is in progress and it will be sent next Tuesday. Thanks |
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Hi An, here is my feedback as you upload the FA report. BFX-AT100 - LED color Issue FA report.pptx (4,151,844 bytes) ok BFX-AT100 (T99X171.00) Scan Bluetooth Fail Failure Analysis Report.pptx (1,534,938 -> The Cypress vendor analysis report is in progress and [ALT] Please update Please update Cypress vendor for failure report. Due date 7/12 BFX-AT100 (T99X171.00) USB not recognize failure report.pptx (2,054,898 bytes) -> Need SQE send NG component to FITI vendor for further analysis. Due date: 06/01. Owner: SQE: Mr. Ha ALT] Due date is already over. Please update FITI vendor for failure report BFX-UA300 (K18X001.00) CH-Down Key Function Fail Report_v3.pptx (5,798,442 bytes) - Apply Jig at BT, PT, UP station for test and assembly to prevent PCBA deformed. Done: 2021/12 ALT] OK, I will mornitoring this issue after manufactuered 2021/12 BFX-UA300 (K18X001.00) FFC AMP Cable analysis report.pptx (6,901,531 bytes) ALT] OK the vender report. what is the next Factory action? BFX-UA300 (K18X001.00) Report_no boot report.pptx (3,003,832 bytes) - Need SQE send U69 (P/N: 029.00909.005) component to SILERGY vendor for further analysis. Due date: 2022/05/30. Owner: SQE Mr. Ha. ALT] Due date is already over. Please update SILERGY vendor for failure report BFX-UH300 (K18X001.00) No sound During Google Setup Wirazd Report 0603.pptx (6,056,562 bytes) - Need SQE send SoC to SYNAPTICS verdor for further analysis. Due date: 2022/06/05 ALT] Due date is already over. Please update SILERGY vendor for failure report RJ45 Cable FA22.6.6.ppt (2,232,320 bytes) HDMI Cable FA22.6.6.ppt (6,740,480 bytes) ALT] OK the vender report. what is the next Factory action? Thanks SON |
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Hi SH Son BFX-AT100 (T99X171.00) Scan Bluetooth Fail Failure Analysis Report.pptx (1,534,938 -> The Cypress vendor analysis report is in progress and [ALT] Please update Please update Cypress vendor for failure report. Due date 7/12 [An] Update Cypress vendor for failure report as the file |
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Hi SH Son BFX-UA300 (K18X001.00) Report_no boot report.pptx (3,003,832 bytes) - Need SQE send U69 (P/N: 029.00909.005) component to SILERGY vendor for further analysis. Due date: 2022/05/30. Owner: SQE Mr. Ha. ALT] Due date is already over. Please update SILERGY vendor for failure report [An 0715] updated SILERGY vendor for failure report |
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HI An 0001465:0010384 as SILERGY vendor for failure reported that "From above analysis, returned #1 was a Good sample" what is the root cause of this defect? Please analysis and update the report again. Thanks SON |
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BFX-UH300 (K18X001.00) No sound During Google Setup Wirazd Report 0603.pptx (6,056,562 bytes) - Need SQE send SoC to SYNAPTICS verdor for further analysis. Due date: 2022/06/05 ALT] Due date is already over. Please update SILERGY vendor for failure report [An] |
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Hi An BFX-UA300 (K18X001.00) Report_no boot report.pptx (3,003,832 bytes) Please update about "SILERGY" IC, the vendor for failure reported that was a Good sample what is the root cause of this defect? Please analysis and update the report again. Thanks SON |
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Hi Toney, Please update "Silergy IC" status here (mantisID 1465) if there are any updates from the supplier. Regards, Sean |
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Hi Sean, SH, Supplier replied that they found out the defect IC sample (SY8824C) on Aug-09, and they will send back to Fii VN. |
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Hi Toney, When will VN factory receive the defect IC sample? We may need to have a analysis plan before sample is received. Please work with the PE team to prepare for that soon. Thanks. Regards, Sean |
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Hi, Sean About Silergy IC, you shall find out why it didn't operate. I think you shall find root cause. This is very important and critical issue. Please follow-up this issue Best regards Lonnie Kim |
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Hi Lonnie, We understand that. As I know, our Vietnam factory received Silergy IC yesterday, and SQE has sent this IC to another factory site in Bac Giang for I-V curve analysis. After that, our PE will do further analysis on this IC. Will keep you updated if there is any progress from our QA/PE team Regards, Sean |
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Hi Sean 7. Tact feeling is not good issue: ALT feedback the Tact switch push force spec change from 160 +/- 50 gf to 160 +/- 20 gf . Fii feedback to vendor confirm for change spec. Due date: 19-Aug-2022. Best Regards Rachel |
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Hi Sh Son and Sean SILERGY Supplier replied FA the defect IC sample (SY8824C) on 14-Sep, Cause IC fail cause damaged by EOS . The next action : SILERGY will test De-cap ( Test time about 4 to6 days ), Vendor confirm will provide test result on next week . Fii will push vendor provide test result and inform to ALT customer when we receive test result. Many Thanks Rachel |
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Dear ALL, Update Final FA_report_of_SY8824CAIC_CSIM-202209015-1014 as the attachment file. Pls kindly review again. Thanks |
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Upload the Silergy FA report. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2022-04-19 15:38 | (ALTech) SH Son | New Issue | |
| 2022-04-19 15:38 | (ALTech) SH Son | Summary | [SWAN] [MP] 0000610:0002022.03 Mass production inspection report => [SWAN] [MP] 2022.01~03 Mass production inspection report |
| 2022-04-19 15:38 | (ALTech) SH Son | Summary | [SWAN] [MP] 2022.01~03 Mass production inspection report => [SWAN] [MP] 2022.01-03 Mass production inspection report |
| 2022-04-20 16:54 | (ALTech) SH Son | Issue Monitored: (ALTech) Hyunsik Kim | |
| 2022-04-20 16:54 | (ALTech) SH Son | Issue Monitored: (ALTech) Lonnie Kim | |
| 2022-04-20 16:54 | (ALTech) SH Son | Issue Monitored: (ALTech) SH Son | |
| 2022-04-20 16:54 | (ALTech) SH Son | Issue Monitored: (ALTech) Sophie Lee | |
| 2022-04-20 16:54 | (ALTech) SH Son | Issue Monitored: (ALTech) Sun Choul Joung | |
| 2022-04-20 16:54 | (ALTech) SH Son | Issue Monitored: (ALTech) SY Yoon | |
| 2022-04-20 16:54 | (ALTech) SH Son | Issue Monitored: (HW) Sean Chiang | |
| 2022-04-20 16:54 | (ALTech) SH Son | Issue Monitored: (HW) Tom Lee | |
| 2022-04-20 16:54 | (ALTech) SH Son | Issue Monitored: (PM) Canon Hsieh | |
| 2022-04-20 16:54 | (ALTech) SH Son | Issue Monitored: (PM) Dennis Lu | |
| 2022-04-20 16:54 | (ALTech) SH Son | Issue Monitored: (PM) Sheila Tu | |
| 2022-04-20 16:54 | (ALTech) SH Son | Issue Monitored: (PM) Tiffanie Lai | |
| 2022-04-20 16:54 | (ALTech) SH Son | Issue Monitored: (RD) Fu-chiang Young | |
| 2022-04-20 16:54 | (ALTech) SH Son | Issue Monitored: (RD) Jim Chen | |
| 2022-04-20 16:58 | (ALTech) SH Son | Description Updated | |
| 2022-04-20 16:59 | (ALTech) SH Son | File Added: [SWAN] 2022.03 mass production inspection_rev01.pdf | |
| 2022-04-20 16:59 | (ALTech) SH Son | Note Added: 0009906 | |
| 2022-04-20 17:06 | (ALTech) SH Son | Description Updated | |
| 2022-04-22 08:35 | (SW) Jacky Chiang | Severity | s2-severe => s4-minor |
| 2022-04-22 17:05 |
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Note Added: 0009914 | |
| 2022-04-25 16:44 | (ALTech) SH Son | Note Added: 0009927 | |
| 2022-04-27 15:51 |
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Assigned To | => (PM) Canon Hsieh |
| 2022-04-27 15:51 |
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Status | new => assigned |
| 2022-05-13 07:49 |
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File Added: Report for 2st MP on Dec-2021 to March-2022 inspection_BFX-UA300-V1.pptx | |
| 2022-05-13 07:49 |
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Note Added: 0010020 | |
| 2022-05-16 16:56 | (ALTech) SH Son | Note Added: 0010040 | |
| 2022-06-10 12:44 | (ALTech) SH Son | Note Added: 0010143 | |
| 2022-06-10 12:52 | (ALTech) SH Son | Issue Monitored: (MFG) An Tran | |
| 2022-06-10 12:52 | (ALTech) SH Son | Issue Monitored: (MFG) Ben Trinh | |
| 2022-06-10 12:52 | (ALTech) SH Son | Issue Monitored: (MFG) Yuri Ruan | |
| 2022-06-13 13:12 | (ALTech) SH Son | Relationship added | related to 0001493 |
| 2022-07-01 18:36 | (MFG) An Tran | Note Added: 0010298 | |
| 2022-07-01 18:37 | (MFG) An Tran | Note View State: 0010040: private | |
| 2022-07-01 18:51 | (MFG) An Tran | File Added: BFX-AT100 - LED color Issue FA report.pptx | |
| 2022-07-01 18:52 | (MFG) An Tran | File Added: BFX-AT100 (T99X171.00) Scan Bluetooth Fail Failure Analysis Report.pptx | |
| 2022-07-01 18:52 | (MFG) An Tran | File Added: BFX-AT100 (T99X171.00) USB not recognize failure report.pptx | |
| 2022-07-01 18:52 | (MFG) An Tran | File Added: BFX-UA300 (K18X001.00) CH-Down Key Function Fail Report_v3.pptx | |
| 2022-07-01 18:53 | (MFG) An Tran | File Added: BFX-UA300 (K18X001.00) FFC AMP Cable analysis report.pptx | |
| 2022-07-01 18:53 | (MFG) An Tran | File Added: BFX-UA300 (K18X001.00) Report_no boot report.pptx | |
| 2022-07-01 18:53 | (MFG) An Tran | File Added: BFX-UH300 (K18X001.00) No sound During Google Setup Wirazd Report 0603.pptx | |
| 2022-07-04 14:52 | (MFG) An Tran | File Added: RJ45 Cable FA22.6.6.ppt | |
| 2022-07-04 14:52 | (MFG) An Tran | File Added: HDMI Cable FA22.6.6.ppt | |
| 2022-07-06 09:13 |
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File Added: Scan Bluetooth Fail Failure Analysis Report.JPG | |
| 2022-07-06 09:13 |
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Note Added: 0010313 | |
| 2022-07-06 09:47 | (MFG) An Tran | Note Added: 0010314 | |
| 2022-07-06 16:55 | (ALTech) SH Son | Relationship added | related to 0001506 |
| 2022-07-07 10:50 | (ALTech) SH Son | Assigned To | (PM) Canon Hsieh => (MFG) An Tran |
| 2022-07-07 11:07 | (ALTech) SH Son | Note Added: 0010328 | |
| 2022-07-14 18:19 | (MFG) An Tran | File Added: BFX-AT100 (T99X171.00) Scan Bluetooth Fail Failure Analysis Report V1.pptx | |
| 2022-07-14 18:19 | (MFG) An Tran | Note Added: 0010376 | |
| 2022-07-15 09:58 | (MFG) An Tran | File Added: BFX-UA300 (K18X001.00) Report_no boot.pptx | |
| 2022-07-15 09:58 | (MFG) An Tran | Note Added: 0010384 | |
| 2022-07-15 10:51 | (ALTech) SH Son | Note Added: 0010387 | |
| 2022-07-16 18:39 | (MFG) An Tran | Note Added: 0010391 | |
| 2022-07-16 18:39 | (MFG) An Tran | File Added: BFX-UH300 (K18X001.00) No sound During Google Setup Wirazd Report.pptx | |
| 2022-08-01 09:59 | (ALTech) SH Son | Note Added: 0010494 | |
| 2022-08-05 19:04 | (HW) Sean Chiang | Issue Monitored: (MFG) Toney Tu | |
| 2022-08-05 19:11 | (HW) Sean Chiang | Note Added: 0010545 | |
| 2022-08-09 17:20 | (MFG) Toney Tu | Note Added: 0010566 | |
| 2022-08-10 20:55 | (HW) Sean Chiang | Note Added: 0010588 | |
| 2022-08-17 16:03 | (ALTech) Lonnie Kim | Note Added: 0010647 | |
| 2022-08-18 14:15 | (HW) Sean Chiang | Note Added: 0010656 | |
| 2022-08-18 19:16 | (MFG) Toney Tu | Note Added: 0010661 | |
| 2022-08-18 19:16 | (MFG) Toney Tu | File Added: BFX-UA300 (96.1517T00) RMA Power Button feeling NG report 20220818.pdf | |
| 2022-09-08 09:01 | (ALTech) SH Son | Relationship added | related to 0001536 |
| 2022-09-23 12:11 | (MFG) Toney Tu | Note Added: 0010919 | |
| 2022-09-23 12:11 | (MFG) Toney Tu | File Added: SILERGY Final FA_report_of_SY8824CAIC_CSIM-202209015-0915.pdf.pdf | |
| 2022-09-30 09:29 | (ALTech) SH Son | Relationship added | related to 0001542 |
| 2022-10-14 16:44 | (MFG) Toney Tu | Note Added: 0011050 | |
| 2022-10-14 16:44 | (MFG) Toney Tu | File Added: Final FA_report_of_SY8824CAIC_CSIM-202209015-1014.pdf | |
| 2022-10-20 19:53 | (MFG) Toney Tu | Note Added: 0011086 | |
| 2022-10-20 19:53 | (MFG) Toney Tu | File Added: Final FA_report_of_SY8824CAIC_CSIM-202209015-1019.pdf | |
| 2023-06-19 10:26 | (ALTech) SH Son | Relationship added | related to 0001745 |
| 2025-04-07 10:08 | (PM) Sheila Tu | Status | assigned => closed |
| 2025-04-07 10:08 | (PM) Sheila Tu | Resolution | open => fixed |